Increasing Productivity in Sewer Maintenance: Tools, Techniques and Teamwork

In the world of municipal sewer maintenance, the demands are constant, and the resources are often stretched thin. From aging infrastructure to growing populations, departments across the country are challenged to do more with less. But with the right mix of planning, equipment and strategy, it’s possible to increase productivity without compromising safety or service quality.

The Vactor team works closely with sewer departments of all sizes, and one thing is clear: productivity gains often come from small, measured improvements rather than sweeping changes. Here are a few practical ways departments and crews can boost efficiency in day-to-day sewer maintenance operations.

Start with Smarter Scheduling

Optimize routes and prioritize maintenance tasks based on system condition and historical data to save significant time. Many departments are now using GIS-based asset management software to identify trouble spots before they escalate. Proactive scheduling also reduces emergency calls and overtime, making every hour count.

Embrace Technology for Human Efficiency

Use the latest innovations in sewer cleaning and maintenance equipment to simplify and speed up operations. Advancements like IntuiTouch® controls and Park-N-Clean™ setup for sewer jetter vehicles reduce set up time, increase efficiency and reduce operator stress, all leading to greater productivity every time a truck leaves the homebase.

Streamline On-Site Workflow

Once a crew is in the field, minimizing downtime is key. This includes:

• Preloading trucks with parts, tools and safety gear for the day’s assignments
• Keeping digital or printed job checklists in every vehicle
• Using mobile tablets or radios for instant communication with supervisors or dispatchers

Even small-time savings — like avoiding trips back to the facility — can add up to significant efficiency gains.

Emphasize Preventative Maintenance

Waiting for backups to occur means working in emergency mode, which is inherently inefficient. Instead, head off problems early by regular line flushing and visual inspections. Preventative maintenance also extends the life of both infrastructure and equipment, which pays off long-term.

Educate the Public

It seems obvious but is sometimes overlooked: Get some help from the homes and businesses that contribute to sewer maintenance issues. Connect with them by email and social media with reminders about proper disposal of oils and personal hygiene products, as well as property waste like leaves and tree debris.

Train and Cross-Train Your Crew

Skilled operators are faster, safer and more adaptable. Invest in training not only to improve individual performance but also to allow crew members to fill in on different roles when needed. A well-rounded team can handle unexpected challenges without delays or rescheduling.

Track Performance Metrics

It’s hard to improve what isn’t measured. Track simple KPIs like linear feet cleaned per day, number of stoppages cleared or time per job site to help supervisors identify areas for improvement. Many departments now analyze this data monthly to adjust routes, staffing or equipment allocation.

Ultimately, increasing productivity in sewer maintenance is about balancing people, process and tools. With tighter budgets and rising expectations, the most successful departments are those that make small, continuous improvements to stay ahead of the curve.

By equipping crews with the right technology and fostering a culture of efficiency, municipalities can meet today’s demands while preparing for tomorrow’s challenges.

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