Construction Workers Found to Be the Most Satisfied with Their Jobs

Workplace satisfaction is more important than ever before for retaining employees, with one recent survey finding that 77% of workers were more likely to stay with an employer if they were satisfied with their company’s organizational culture.  

To uncover which industries have the most satisfied employees, TollFreeForwarding.com researched online review data for 200 companies across industries and ranked them based on the following criteria: culture & values, diversity & inclusion, work-life balance, compensation, career opportunities, and senior management satisfaction.

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Using these rankings, TollFreeForwarding.com scored each industry on a scale of 1 to 100 for each category, as well as an overall average. The research found the construction industry to have the most satisfied employees of any industry, earning an overall score of 72.20 out of 100.

Several factors are likely contributing to construction’s high scores, including skyrocketing wages, which have seen a more than 20% increase since 2021. Other contributing factors include increasing job opportunities, greater job security, and the availability of diverse roles.

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The complete rankings are as follows:

 Culture & Values Diversity & Inclusion Work-Life Balance Compensation Career Opportunities Senior Management Avg. out of 100 
Construction 74.9 75.7 65.9 73.1 74.2 69.4 72.2 
Accounting & Taxes 74 76.3 67.7 68.6 75.3 69.6 71.92 
Manufacturing 74 77.9 69 71.9 71.2 66.5 71.75 
Tech 70.3 74.8 71.5 72.1 67.2 61.8 69.62 
Healthcare 68 73.8 66.6 66.9 67.5 60.7 67.25 
Hospitality 69.8 75.2 65.5 57.3 69.1 65.1 67 
Transport & Logistics 64.8 71.8 62 64.1 66 60.8 64.92 
Tourism 67.4 72 63.8 65.6 52 49.5 61.72 
Legal 64.5 70.1 66.8 65.2 39.6 55.6 60.3 
Retail & eCommerce 64.7 72.4 38.6 63.1 63 58.8 60.1 

Jason O’Brien, COO of TollFreeForwarding.com, had this to say of the findings:

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“It’s clear that job satisfaction plays an important role in employee retention, and research shows that happy employees are more productive than those dissatisfied with their jobs. As our findings show, employee satisfaction is based on a variety of factors, from workplace culture and compensation to opportunities and management. Businesses that want to retain their employees need to focus on all these factors, as the top-ranking industries scored highly across the board.”